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Tell us what is going on.

Tell us what happened and where. We'll try to connect you with an independent provider who can assess the damage and quote the work. If water is still coming in, call your insurer's emergency line or a restoration company directly. Do not wait for us.

  • Free to send an enquiry, no obligation
  • Independent providers set their own prices
  • Guidance written for Richmond homes and strata
Email hello@richmondwaterdamage.ca

Get local help

By sending this form you agree that Richmond Water Damage may share your enquiry with an independent local provider so they can contact you. We aim to pass requests on within one business day.

What happens next

How an enquiry works

  1. Tell us what happened

    Call the number at the top of the page or send a short enquiry with your neighbourhood, the type of water and when it started. Photos help if you can take them safely.

  2. We pass your enquiry on

    We pass your enquiry to an independent local provider where one is available for your part of Richmond. We don't set the price or schedule the work, and we can't promise a response time.

  3. The provider contacts you

    If a provider takes your enquiry, they contact you directly, assess the damage, explain the plan and give you a quote. You decide whether to go ahead.

  4. Check the work and your claim

    Ask for moisture readings and photos. If you are claiming on insurance, tell your insurer early and keep records.